XP Logistics Ltd is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you interact with us.
1. Who We Are
XP Logistics Ltd is a UK-based logistics and transport company.
For the purposes of data protection legislation, XP Logistics Ltd is the data controller of your personal data.
2. Data Protection Legislation
Throughout this policy, Data Protection Legislation refers to:
The UK Data Protection Act 2018
The UK General Data Protection Regulation (UK GDPR)
The Privacy and Electronic Communications Regulations (PECR)
Any replacement or amending legislation in force from time to time
3. Our Commitment to Data Protection
XP Logistics Ltd ensures that personal data is:
Processed lawfully, fairly and transparently
Collected for specific, explicit and legitimate purposes
Adequate, relevant and limited to what is necessary
Accurate and kept up to date
Retained only for as long as necessary
Processed securely to prevent unauthorised access, loss or misuse
4. What Is Personal Data?
Personal data means any information that identifies you, or could identify you, directly or indirectly.
This includes, but is not limited to, your name, contact details, location data or online identifiers.
5. Who This Policy Applies To
This policy applies to personal data we collect from:
Customers and prospective customers
Website visitors and social media users
Suppliers and professional contacts
Job applicants and potential employees
Event attendees
6. Personal Data We Collect
We only collect data that is necessary and relevant to our business activities. This may include:
Full name
Address
Telephone number(s)
Email address
Information provided via enquiry or contact forms
Job application details
This list is not exhaustive. Depending on your interaction with us, we may also collect records of communications, service usage, contractual details or payment-related information.
We do not collect special category (sensitive) data unless legally required, such as during recruitment processes.
You are not legally required to provide your personal data; however, without it, we may be unable to provide services or respond effectively to enquiries.
7. Cookies
XP Logistics Ltd uses cookies to improve user experience and website performance.
For full details, please refer to our Cookie Policy.
8. How We Use Your Personal Data
We use your data for the following purposes:
To provide and manage our logistics and transport services
To respond to enquiries, requests, complaints or feedback
To process employment applications
To keep you informed about relevant updates or information
To verify your identity where necessary
To comply with legal or regulatory obligations
9. Data Security
We take data security seriously and apply appropriate technical and organisational measures to protect your personal data.
These measures include:
Restricting access to authorised personnel only
Maintaining physical security at our premises
Using secure IT systems, encryption, anonymisation and archiving techniques
Protecting data across our websites, systems and communications
10. Sharing Your Personal Data
We may share your personal data only in the following circumstances:
Where required by law or regulatory authorities
To establish, exercise or defend legal claims
With trusted agents, contractors or service providers who act on our behalf and are subject to confidentiality obligations
For essential website or system operations, where data is anonymised
XP Logistics Ltd does not sell or trade personal data and will not share it with third parties for marketing purposes.
11. Your Data Protection Rights
Under data protection legislation, you have the right to:
Request access to your personal data
Request correction or deletion of your data
Request restriction of processing
Request data portability
Withdraw consent where processing is based on consent
Object to certain types of processing
To exercise any of these rights, please contact us using the details below.
12. Social Media & Public Sharing
If you interact with XP Logistics Ltd on social media platforms (e.g. liking, sharing or reviewing our services), your data may be visible to those platforms and other users.
You are responsible for managing your privacy settings on social media platforms.
13. How to Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: transport@xplogistics.co.uk
- Phone: +44 7738 664 939
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on our website, and we encourage you to review it periodically.
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